Purchased via the website

Ease of ordering: 4

Time to despatch: 5

Quality of unit: 4 – It would be better if there was an app which we can log from phones or tablets. The system used is quite good but need improving. It would be much better to be able to use the system on different internet providers rather than just one. Can’t really log in while on the move and in this day and age, I consider this very old fashioned. When at my desk with the wright internet provider, can’t fault the system, it just need more flexible use.

Value for money: 4

Customer Service Interaction: 4

Recommend to friends and family: Yes but I would also point the negatives stated earlier

Experience: Good value for money. Good service