Purchased via the website – phoned before hand with various questions but ordered over the internet

Ease of ordering: 5 – Pretty easy as there aren’t many options

Time to despatch: 5 – arrived quicker than expected

Quality of unit: 4 – Good. Triangulated signal sometimes and it doesn’t move Had problem with a 01:10 second daily alert, now fixed battery is going down already

Value for money: 4 – Price is comparable to other options. Maybe a little cheaper but less well known brand. Still cost me £250+

Customer Service Interaction: 5 – response to problems and queries very good

Recommend to friends and family: Yes I would. Overall very pleased so far, ask me in a year or two

Experience: The ‘asset’ is a very good alternative tracking device that can emit an “I’m alive” heartbeat once a day