A message from John Mussett
Director of Investigations, CanTrack Global

With regards to the Government announcement yesterday evening, we have consulted with our close Police contacts on the latest Government restrictions regarding COVID-19. The result is that our Investigations Unit will continue to investigate (and travel to) the scene of stolen assets as our work is classed as ‘necessary travel’ with respects to crime-prevention.

To echo the below message from Peter last week, it is business as usual for us at the moment. In fact, today, we’ve successfully investigated and secured a stolen dumper from a site in Lincolnshire with support from local Police Officers (at a safe distance). We were in South Wales yesterday, successfully recovering two stolen excavators with Police support. These thefts are proof that criminals are unlikely to stop stealing your valuable assets during this already troubling time.

While the threat of theft is still present, be assured that we will continue to protect and secure your assets.

Many thanks,


John Mussett,
Director of Investigations, CanTrack Global

A message from Peter Thompson
Managing Director, CanTrack Global

I want to thank you for your continued and valued custom. These are unprecedented times and I wanted to assure you that we, at CanTrack Global are fully prepared for any disruption that COVID-19 may present.

Customers of our GPS and Protect services will see absolutely no disruption to the existing high-quality service we have always provided. Our in-house Investigations Unit will locate and secure your assets within the UK and ROI. In a slight change (due to travel restrictions beyond our control), where an asset has been moved away from the British Isles, we will work with IAATI, Interpol and local LEO’S wherever possible to recover your asset.

One issue that has affected us is the supply of new GPS units. Our units are manufactured in China where factories temporarily closed and, as a result, production lines suffered. In line with this, we have limited in-house stock levels of GPS units available for immediate delivery. Your Customer Relationship Manager can advise you on delivery times of newly ordered units.

Rest assured, the CanTrack office in Milton Keynes continues to be fully operational with many of our colleagues already working seamlessly and effectively from home.

Throughout these trying times, please do everything you can to ensure you, your family and colleagues stay safe whilst looking out for others. COVID-19 NHS guidelines can be found on the 111 website.

Many thanks,

Peter Thompson.
Managing Director, CanTrack Global

 

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